Status
Service status and incident history.
Current status and uptime for CloudFix services. The CloudFix team updates this page within 30 minutes of a confirmed P1 or P2 incident.
Current status
All systems operational
No open incidents.
Service components
Every component, and its last 30 days.
| Service | Status | Uptime (30 days) |
|---|---|---|
| CloudFix dashboard | Operational | 99.98% |
| Finder engine | Operational | 99.99% |
| Fixer execution (Systems Manager integration) | Operational | 99.97% |
| AWS account integration | Operational | 99.99% |
| Reporting and analytics API | Operational | 99.95% |
| RightSpend engine | Operational | 99.98% |
Incident history
Recent incidents.
May 15, 2026
Dashboard latency increase
Some customers saw slower dashboard load times between 14:00 and 16:30 UTC. Root cause: increased query volume. Resolved by scaling database read replicas. No data impact.
Resolved
April 28, 2026
Finder engine delayed results
Finder results were delayed by about 45 minutes for accounts with 10,000+ resources, because of an Athena query timeout. Resolved by adding query pagination. No data loss.
Resolved
March 10, 2026
Scheduled maintenance completed
Planned maintenance to upgrade database infrastructure. The dashboard was unavailable for about 12 minutes (02:00 to 02:12 UTC). All services restored.
Planned
Service level agreement
99.5% per calendar quarter.
Target uptime
99.5% per calendar quarter for the CloudFix dashboard.
Exclusions
Scheduled maintenance (announced 72 hours in advance), AWS infrastructure issues and force majeure events.
RightSpend note
Reserved Instance conversions and modifications depend on AWS EC2 API availability and performance. CloudFix cannot guarantee the speed or success of RI operations that depend on AWS response times.
Stay informed.
Report a service incident, or ask about status updates for your team.